Last Updated: June 2026
Welcome to YJ Logistics. By using our website and logistics services, you agree to the following Terms & Conditions.
1. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our services.
2. Services
YJ Logistics provides international freight forwarding and logistics services, including but not limited to:
- Air Freight
- Sea Freight
- Express Shipping
- Door-to-Door Delivery
- Warehousing Services
- Customs Clearance Assistance
Service availability may vary by destination country and shipping route.
3. Customer Responsibilities
Customers are responsible for:
- Providing accurate shipment information
- Ensuring goods comply with local laws and regulations
- Paying all applicable shipping fees and duties
- Preparing proper packaging when required
Customers shall not ship prohibited or restricted items.
4. Prohibited Items
The following items are not accepted for shipment:
- Dangerous goods
- Explosives
- Firearms and ammunition
- Illegal substances
- Counterfeit currency
- Items prohibited by destination-country regulations
YJ Logistics reserves the right to refuse or cancel shipments containing prohibited goods.
5. Shipping Times
Transit times displayed on our website are estimates only.
Delivery may be affected by:
- Customs inspections
- Weather conditions
- Airline or carrier delays
- Public holidays
- Government regulations
YJ Logistics cannot guarantee a100% delivery dates.
6. Customs Clearance
Customers are responsible for complying with import regulations in the destination country.
Any customs duties, taxes, storage fees, or penalties imposed by customs authorities are the responsibility of the customer.
7. Limitation of Liability
YJ Logistics acts as a logistics service provider and coordinates transportation through third-party carriers.
Our liability shall be limited to the amount paid for the affected shipment unless otherwise required by applicable law.
We shall not be liable for:
- Indirect losses
- Lost profits
- Business interruption
- Delays caused by customs or carriers
- Force majeure events
8. Lost or Damaged Shipments
Customers must report lost or damaged shipments within 7 days of delivery.
Claims must include:
- Tracking number
- Proof of damage
- Supporting photos and documentation
Compensation, if approved, will be determined according to carrier policies and applicable regulations.
9. Refund Policy
Refund requests are subject to our Refund Policy.
Shipping fees are generally non-refundable once a shipment has been dispatched.
10. Intellectual Property
All content on this website, including text, images, graphics, logos, and design elements, is the property of YJ Logistics and may not be copied or reproduced without permission.
11. Website Use
Users agree not to:
- Interfere with website operations
- Upload malicious software
- Attempt unauthorized access to our systems
- Use the website for unlawful purposes
12. Changes to Terms
YJ Logistics reserves the right to update these Terms & Conditions at any time without prior notice.
Updated versions will be posted on this page.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
YJ Logistics
Email: [email protected]
Website: YJfreight.com
14. Force Majeure
YJ Logistics shall not be liable for delays, loss, or service interruptions caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- War
- Pandemic outbreaks
- Government actions
- Port congestion
- Airline cancellations
- Customs inspections
Need help?
Contact us at {email} for questions related to refunds and returns.